Commercial Restoration

4/11/2022 (Permalink)

Here to Help!

One of our clients recently called us regarding a flooded auditorium. Knowing the size of the auditorium, we knew that specialty drying techniques would be required in order to restore the affected area to preloss condition. 

A determining factor in the choosing the amount and type of dehumidification required for a space is the volume of the space. While the tenting certainly looks impressive, the damage was not actually large enough to necessitate a desiccant dehumidifier, but due to the high ceilings, it did require that the volume of the space be reduced so that the equipment could run more efficiently, increasing the rate of evaporation and through dehumidification removing the moisture from the air. Tenting is not always feasible due to a variety of factors, but it is certainly effective in specialty drying situations such as that of an auditorium. 

Specialty Drying Needed?

If you have a case that is beyond the typical approach, call SERVPRO of Hattiesburg. We recognize that not all mitigation projects are the same, and our team of experts is trained to assess your facility's individual needs. We're available 24/7/365. Call 601-544-0512 or submit a customer inquiry through our website here.

Choosing a Restoration Vendor to Handle Your Personal Property

3/28/2022 (Permalink)

During the move out process, our team will pack your items with care before they are moved into an offsite facility for cleaning and storage.

House fires or large water leaks can be devastating. There's quite a bit more that goes into restoring the property back to preloss condition, or making it "Like it never even happened," than simply choosing a contractor.

Choosing a Restoration Vendor

Sometimes, some or all of the personal property must be packed and moved out of the home for storage and cleaning in order to perform the demo, cleaning, and rebuild of structure. By choosing SERVPRO of Hattiesburg, you can rest assured that your personal property will be treated with the utmost care while it is in our hands. We have a wide variety of certifications from the IICRC that will ensure your personal property is cared for and restored using state of the art equipment, tools, and methods. While the repairs are being completed, our team will complete your content restoration so that your items are ready to be delivered once the repairs are complete. If the contents restoration is completed before the repairs are complete, we will store the personal property at our facility until you are ready to be moved back.

If you experience an unexpected disaster, we are here to help. Contact our office via phone (601)544-0512 or submit an inquiry through our website.

Are You Prepared for a Disaster?

1/20/2022 (Permalink)

Living on the Gulf Coast, we are reminded of the importance of having a disaster or emergency recovery plan every hurricane season. Especially, for your business.

Too often, we do not take the steps to become truly disaster ready until it is too late. But, rest assured, our team at SERVPRO of Hattiesburg can help you with this. To prepare your business, we will provide you with an ERP or emergency ready profile. One of the key benefits in setting up an ERP with our team is having all of your relevant and essential property information in one place. It can even include photos or directions that will help emergency responders or employees locate significant items like shutoffs or building access points.

Disasters are a natural part of life so it makes sense to plan for them. Whether it’s an unprecedented pandemic, a hurricane, or a tropical storm, in this region, anything can happen. 

Our team is Here to Help you become disaster ready! To set up your free Emergency Ready Profile, call our office today to speak to one of our representatives and ensure that your business is "Ready for whatever happens". Call us today at 601-544-0512 or 228-467-4450

SERVPROXIDE Disinfects and Sanitizes!

1/20/2022 (Permalink)

One of our products SERVPROXIDE^TM is our proprietary hospital-grade disinfectant registered with the EPA. It is a stabilized chlorine dioxide-based antimicrobial which carries the EPA’s lowest toxicity rating. The product itself doesn’t carry any fragrances other than a mild cleaning odor which dissipates quickly making it a great product for people with chemical or odor sensitivities. There are many different applications for SERVPROXIDE^TM. It can eliminate odors through disinfecting and oxidation rather than just covering them up. That can be done by applying the product directly with towels or through misting or spraying which is often used when we clean HVAC systems. It has even been utilized in electrostatic spraying for an even application on surfaces inside buildings. In fact, SERVPROXIDE^TM is the disinfectant we have used when we have been asked to clean and disinfect COVID-19 in homes and businesses here in Wichita. The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar types of organisms to COVID-19 and SERVPROXIDE has EPA-approved claims against things like Feline coronavirus, Canine coronavirus, staphylococcus, E.coli, Salmonella, Rotavirus, and Swine flu. When you use SERVPRO, you can have rest at ease knowing that our team is using hospital-grade disinfectant registered with the EPA. Our chemists are even able to advise us in unorthodox situations to utilize our suite of cleaning products to clean and deodorize even the strongest and strangest combination of smells and soils.

Thermal Imaging

1/20/2022 (Permalink)

Thermal imaging was first developed for military use during the Korean War.  This kind of imaging uses temperature to distinguish hot and cold temperatures through walls and long distances.  It is used by firefighters to see through smoke and find people; It is also used by law enforcement to locate suspects and handle search and rescue efforts.  But those aren’t the only ways it can be effective or helpful. 

How We Use Thermal Imaging

We use it to locate water trapped within walls or floors.  Water damage can create long term issues if not detected soon enough.  That’s why it is important to catch the source of the water and correct the problem and dry out any affected materials before it is too late.  Thermal imaging may be the solution before one has to take a destructive approach.  Although, thermal imaging cannon “see” water, it can detect differences in temperature that could indicate a location to test.  This is just one of the reasons why SERVPRO of Hattiesburg can be of service to you.  If you suspect water damage, give us a call at 601-544-0512 or 228-467-4450

Trauma and Crime Scene Cleanup

1/20/2022 (Permalink)

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of Hattiesburg will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Crime Scene and Trauma Cleaning Services

• Fingerprint powder and evidence-gathering chemicals
• Tear gas and pepper spray residues
• Fire extinguisher residue
• Blood, bodily fluids, and tissue remnants

Common Trauma and Crime Scene Scenarios

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.

Customer Safety is Important to Us!

4/21/2021 (Permalink)

At SERVPRO of Hattiesburg, we believe taking care of our customers is about more than just completing the job. It is about how you do that job, what tools you use and going that "extra mile". One way in which we go that "extra mile" is by making customer safety a top priority. This may require added costs or additional resources, but we truly believe that there are no shortcuts when it comes to providing exceptional service for our customers.  Here are some extra steps we take to ensure the highest level of safety for our customers on every job site:

• Products - We believe in using the safest "green" products available.
• Benefect is a botanical, plant based, hospital grade disinfecting solution that poses no health hazards to humans or animals.
• Training and Certification - Our technicians undergo rigorous training to ensure that they utilize proper techniques to ensure safe environments for our crews and our customers.
• IICRC Certification - our team holds a total of 31 certifications across the board
• OSHA 10 and OSHA 30 Certification
• Protocols and Standards
• PPE
• Proper Containment
• Certified: SERVPRO Cleaned
• Proper disposal of biohazard waste

If you need service, you can reach SERVPRO of Hattiesburg at 601-544-0512 or 228-467-4450. 24 hours a day, 365 days a year…because disasters don’t wait!

Why Choose SERVPRO of Hattiesburg?

3/10/2021 (Permalink)

For over 5 decades, the name SERVPRO has been associated with remediation and restoration excellence. We have led the industry in innovation and customer satisfaction.  We follow all IICRC standards and make sure our highly trained team is always up to date in all certification areas.  IICRC sets the high standards for the cleaning and restoration industries. Many people ask, “What does it mean to be an IICRC certified firm?” It means here at SERVPRO of Hattiesburg, we strictly follow and enforce the latest and best industry practices and standards! SERVPRO of Hattiesburg is the trusted choice in Hattiesburg and parts of the MS Gulf Coast when something unexpected happens. You can trust that each of our team members are highly trained with the proper knowledge and tools to effectively complete the job.

From weekly Training Sessions to ongoing certification classes opportunities throughout the year, our employees are continuously strengthening their knowledge.  In times of disaster and crisis, it is critically important to choose a company who will not only get the job done, but done correctly.  This expertise helps us to offer confident and thorough recovery efforts, but also helps to push our entire team to exceed the expectations of home and business owners throughout our community.  

Give us a call today if you need services in Hattiesburg or the MS Gulf Coast area! 601-544-0512 or 228-467-4450

Thermal Fogging

1/13/2021 (Permalink)

As experts in deodorization, SERVPRO of Hattiesburg is trained to eliminate smoke odors in your Hattiesburg/MS Gulf Coast home.

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of Hattiesburg have specialized in fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor by doing Thermal fogging.

What is Thermal fogging?

A Hand held devise that takes a liquid and converts it to steam/fog. The technicians move around the structure with the devise to “fog” all areas affected by smoke and smoke odors to neutralize odors.

Thermal fogging is an effective smoke odor removal procedure because it recreates the fire related properties of heat and pressurization. Porous material pick up thermally activated deodorant droplets in the same manner in which they picked up the smoke odors, closely duplicating what occurs during a fire.

Some jobs are best left to the professionals, call SERVPRO of Hattiesburg for any questions or to schedule services. 601-544-0512

24 Hour Remediation Services

1/8/2021 (Permalink)

SERVPRO of Hattiesburg is ready to answer your call 24/7/365!

As an independently owned business, we understand that every hour lost is a customer and revenue lost. With our highly trained and certified technicians, we can prevent loses such as water damage and mold from being long-term problem for your business. Being a 24-hour franchise, we have a flexible schedule to work around time strains you may have. 

We have the experience and the technology needed to solve any problem. If your business or residence is damaged by water, fire, or any other force of mother nature, Do not hesitate to call SERVPRO of Hattiesburg at 601-544-0512

We are here to make it "Like it never even happened." Give us a call if you need mitigation services for your home or business in the Hattiesburg or MS Gulf Coast Area! 

Advanced Technology and Techniques: Water Damage

1/8/2021 (Permalink)

What sets SERVPRO of Hattiesburg apart is our advanced technology and techniques that allow us to be pioneers in the restoration industry. The technology and best practices we use allows SERVPRO of Hattiesburg to get your home or business back to its preloss condition in no time!

When we first get to a job we need to measure the water damage using infrared cameras and moisture detection and measurement devices. The infrared camera allows us to see what the naked eye cannot see. 

Our powerful extraction equipment speeds the drying process by removing the water from your home or business. SERVPRO of Hattiesburg uses both Truck-mounted and portable extraction units to perform efficient water removal.

Our drying equipment includes Industrial-grade dehumidifiers that help prevent secondary water damage like swelling and warping of floors, walls, and furniture and High-speed air movers create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture.

Our professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

If you are experiencing water damage in your home or business call us today! 601-544-0512

Why you Should Board-up

1/6/2021 (Permalink)

Fire Board-Ups can Save you Time and Money

If you have experienced a fire, there are several reasons why you might want to board up structural damage or windows. Aside from the safety side of choosing to board-up your damage property, it can also prevent additional losses due to looting and make the fire cleanup process quicker. SERVPRO of Hattiesburg offers full-service restoration specialists who can also assist in board-up services.

In a commercial setting, there may still be viable stock on the premises. If products that appear viable remain in the building, you should consider boarding up. These items may require assessment and cleaning and may not be fit for sale, but having them properly processed rather than stolen can be helpful for insurance purposes.

Protect electronics and other valuables. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition.

Keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out to prevent additional damage. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.

Limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

Certified: SERVPRO Cleaned, Flu Season, & COVID-19

1/6/2021 (Permalink)

Flu season is here once again. This year is especially unique due to the spread of COVID-19. Many may wonder, what does this mean for you? Experts are recommending to start by getting your flu shot, and continue following CDC guidelines that have been in place since the beginning of the Coronavirus pandemic. Wash your hands regularly, use hand sanitizer frequently, wear a mask and practice social distancing whenever possible. Regular cleaning and disinfection of high touch surfaces is also recommended, especially for offices and businesses open to the public.  You can always count on SERVPRO of Hattiesburg to be here every step of the way during this flu season. We have always been the experts in clean and our crews have undergone extensive IICRC training focusing on the removal of biohazard pathogens. Our stringent standards and adherence to all CDC and EPA guidelines means that you can have peace of mind knowing you are receiving the highest level of service.  When just “clean” won’t do, you need Certified: SERVPRO Cleaned.  Call us today at 601-544-0512 or 228-467-4450

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Hattiesburg, 601-544-0512

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

You Can Trust SERVPRO!

1/13/2020 (Permalink)

Serving America Since 1967

SERVPRO® Franchise Professionals have been helping home and business owners recover from fire damages across the United States.

Over 1,600 Franchises Nationwide

More locations means faster response. A SERVPRO® Franchise Professional can usually be on-site within four hours to help protect the structure, business and personal property.

SERVPRO® National Call Center Served 313 Insurance and Property Management Companies and Their Clients Nationwide in the Last Year Alone.

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore, the less that needs to be replaced. This helps our clients save millions of dollars each year. That helps lower your insurance rates too!

24-Hour Emergency Service

 In our business, you need us fast! The sooner we arrive, the better the chance we can reduce damage and save money. Franchise Professionals are available 24 hours a day, seven days a week, 365 days a year.

Trained, Uniformed Franchise Professionals

A trained, uniformed and equipped SERVPRO® Franchise Professional will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.

References

From large commercial environments to small residential losses, SERVPRO® Franchise Professionals understand your loss is the job that matters most! We will be happy to provide references so you can feel confident that SERVPRO® is the best system to service your needs.

Emergency Fire Damage Process Overview

1/13/2020 (Permalink)

ONE HOUR: 

Within one hour from notice of loss, a SERVPRO® Franchise Professional will contact you to arrange for service. You’ll know help is on the way!

FOUR HOURS:

Within four hours of loss notification, a SERVPRO® Franchise Professional will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

DETAILED EXPLANATION:

A trained, uniformed and equipped SERVPRO® Franchise Professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. EIGHT HOURS: Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.

PRETESTING:

A SERVPRO® Franchise Professional will begin pretesting for restorability, working from the source of the damage outward.

EIGHT HOURS:

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally the adjuster or property manager.

CLEANING, RESTORATION & DEODORIZATION:

SERVPRO® Franchise Professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

FINAL WALK-THROUGH:

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

SERVPRO of Hattiesburg Provides Solutions to your Water Damage Needs

1/11/2020 (Permalink)

Water Damage Cleanup & Restoration

The Process:

• Our uniformed team of professionals will arrive on-site usually within four hours of notification to begin providing a resolution to the water damage situation.
• Technicians communicate their assessment with the property manager or owner in detail before beginning the cleanup and restoration process
• Our Hattiesburg team utilizes industry guidelines, knowledge, training and industrial equipment to examine the extent of the damage.
• Restoration services include moisture detection, water extraction, humidification and contents inventory.
• Closing the event work order in a timely manner through electronic claims reporting,consistent communication and professional restoration techniques.
• SERVPRO of Hattiesburg available 24 hours a day, 365 days a year.

If you need water damage cleanup and restoration, call SERVPRO of Hattiesburg 601-544-0512!

Property Disaster? "We are always here to help."

1/8/2020 (Permalink)

Faster to any size disaster. This is not just another catchy tag line for SERVPRO. It is a commitment from each SERVPRO of Hattiesburg team member to be there when you need them most. 

Whether you are a small business or home owner facing minor fire or water damage, or property manager dealing with a widespread disaster, the SERVPRO system has the resources to respond quickly and efficiently. The sooner help arrives, the sooner restoration begins and the sooner you can resume life and business as usual. SERVPRO of Hattiesburg is just the tip of the iceberg.

If a fire, water or mold damage strikes, no matter the time, call SERVPRO of Hattiesburg. We will help make your property disaster "Like it never even happened." Call on a restoration system serving insurance companies and their insureds, as well as thousands of commercial property owners all over the United States. You can trust the SERVPRO brand, too! 

The 4 Worst Types of Winter Storm Damage

1/8/2020 (Permalink)

Types Of Damage A Winter Storm Can Cause

Adverse winter weather can cause severe damage to your home on the Mississippi Gulf Coast. Low temperatures, snow, and high winds can all lead to problems that require repairs or restoration. Find out more about the four worst types of damage a winter storm can cause.

1. Roof Collapse

A layer of dry snow three inches deep can add up to 10 pounds per square foot of additional weight to a roof. Three inches of wet snow can weigh as much as 60 pounds per square foot. A blizzard can build up far more weight. A roof collapse threatens the safety of all inhabitants and can lead to extensive water damage. A cave-in calls for evacuation and extensive roof repairs or a rebuild.

2. Ice Damming

Ice dams form when snow melts due to an unevenly warm roof and refreezes near the eaves. This may cause water to seep under shingles and lead to roof damage, water damage, and mold in the attic or insulation. Keep your attic cool, well-insulated, and ventilated and the drainage system clear to prevent damming after a winter storm.

3. Pipe Bursts

Frozen pipes can burst and cause major water damage. Allow faucets to trickle and heat your home to a safe temperature – no lower than 55 degrees Fahrenheit – even when you are out of town.

4. Undermined Doors and Windows

Winter weather can wear down doors, windows, and weather stripping. This causes cold drafts to enter and allows heated air to escape. A door may even blow open when you are away and lead to water damage and an increased risk of intrusion. Maintain the condition of exterior doors and windows.

All of these events can cause thousands of dollars in damage. If any part of your home succumbs to adverse weather, rely on winter storm damage restoration specialists in Hattiesburg, MS.

Benefits of a National Brand

9/26/2019 (Permalink)

SERVPRO is the only mitigation company with national advertising. You know us and trust us. Effective results are the results of consistent training and execution.

Since 1967, SERVPRO Industries, Inc. has been redefining and improving the mitigation and restoration industries. In 1992, the SERVPRO National Training Center was developed specifically to teach restoration and mitigations skills to insurance industry employees, as well as Franchise owners. SERVPRO has been a state –approved Continuing Education Course Location and an IICRC-approved school since 1997. In May of 2005, SERVPRO moved to a new corporate location with an innovative and much larger Training Center.

SERVPRO Industries, Inc. is one of nine organizations qualified to offer the Applied Structural Drying course. The Applied Structural Drying course covers the effective, efficient, and timely drying of water-damaged structures and contents, using comprehensive classroom and hands-on training, in order to facilitate appropriate decision-making within a restorative drying environment. Students will experience live, hands-on use of instruments, extraction systems, drying equipment, and chemistry use in an actual flooded building situation.